Assignment confirmation
Confirm the contractor, site address, start date, arrival time, expected duration, role and the person you should report to on arrival.
Confirm before travelling
Information for Norcon workers
Be prepared. Work safely. Deliver well.
Important information for workers registering with Norcon or attending a construction assignment arranged through our labour team.
Working through Norcon
Clear expectations from day one.
Reliable attendance, safe working and professional conduct are essential on every Norcon assignment. Make sure you understand the agreed role, site and working arrangements before travelling.
Check your assignment details
Confirm the site, start time, contact person, role, duration and required PPE before attending.
Keep your documentation valid
Tell Norcon immediately if a card, ticket, qualification or right-to-work document changes.
Communicate problems promptly
Contact the labour team immediately if you cannot attend or if there is a significant site issue.
Represent your trade well
Reliable, safe and professional on every assignment
Before attending site
Arrive prepared.
Do not travel until the assignment has been confirmed and you understand the site arrangements and role requirements.
Identity and right to work
Provide genuine, current identity and right-to-work evidence when requested. Tell Norcon if your status or documentation changes.
Verification required
Cards and qualifications
Ensure your CSCS, CPCS, NPORS or other role-relevant cards and qualifications are current and match the work you have agreed to undertake.
Must be valid
PPE and workwear
Attend with the required PPE and suitable workwear. Confirm whether any additional project-specific equipment is required.
Site requirements apply
Tools and equipment
Confirm what tools you are expected to provide. Only use equipment you are trained, competent and authorised to operate.
Confirm responsibility
Travel and attendance
Plan your journey and allow sufficient time. If delayed, notify the appropriate contact before the agreed start time.
Reliability matters
Worker expectations
Professional standards on every site.
You are responsible for following the site’s rules, instructions and safe working arrangements throughout your assignment.
01
Attend reliably and on time
Arrive in sufficient time to sign in, prepare and be ready to work at the agreed start time.
02
Complete the site induction
Listen carefully, ask questions where necessary and follow all induction requirements and site rules.
03
Work within your competence
Do not undertake tasks or operate plant for which you are not trained, competent, authorised or appropriately qualified.
04
Follow reasonable site instructions
Cooperate with authorised supervisors and comply with relevant risk assessments, method statements and safe systems of work.
05
Maintain professional conduct
Treat contractors, colleagues and members of the public respectfully. Abusive, threatening or unsafe behaviour is not acceptable.
06
Protect confidential information
Do not share site photographs, project information or client details without appropriate permission.
Stop and report
Do not continue with work you reasonably believe is unsafe
Health and safety
Everyone has a role in site safety.
Follow the site’s health and safety arrangements and raise concerns promptly. Never remove controls or take shortcuts that could place you or others at risk.
✓
Wear the required PPE
Check it is suitable, in serviceable condition and worn correctly for the work being undertaken.
✓
Report hazards and unsafe conditions
Inform the site supervisor immediately and follow the site reporting procedure.
✓
Report accidents and near misses
Report them to site management and notify the Norcon labour team as soon as reasonably possible.
✓
Do not work under the influence
Alcohol or substances that impair safe performance must not be used before or during work.
✓
Ask if instructions are unclear
Stop and seek clarification rather than guessing how a task should be completed.
Records and payment
Accurate records prevent delays.
Your assignment confirmation should explain the applicable timesheet and payment arrangements. Raise any uncertainty with the labour team before starting.
Record hours accurately
Record only the hours actually worked, including any agreed breaks, overtime or authorised additional hours.
Obtain approval
Follow the agreed process for having your timesheet or hours approved by the authorised site representative.
Submit on time
Late, missing or incomplete records may delay verification and payment processing.
Check your arrangement
Payment dates, deductions and engagement arrangements may vary. Check the information issued for your assignment.
Problems during an assignment
Report concerns promptly.
Site management should normally be informed first about an immediate site matter. The Norcon labour team should also be contacted where appropriate.
Unable to attend
Notify Norcon and the agreed site contact as early as possible—preferably before your scheduled start.
Unsafe working concern
Stop if necessary, move to a safe position and report the issue immediately to authorised site management.
Accident or near miss
Follow the site emergency and reporting procedure and notify Norcon as soon as reasonably possible.
Role is not as agreed
Contact the labour team if the work materially differs from the role or arrangements you accepted.
Timesheet query
Raise discrepancies promptly and provide clear details of dates, hours, breaks and the relevant site contact.
Documentation changes
Inform Norcon if your right-to-work status, card, qualification, address or contact information changes.
Worker questions
Useful answers.
For assignment-specific information, contact the Norcon labour team using the details provided with your placement.
Call 0113 871 3013 ↗
Take the required PPE, valid cards or qualifications,
suitable workwear, any tools you were told to provide and
the assignment or site contact information. Bring original
identification if you have been asked to present it.
Contact the Norcon labour team and the agreed site contact
as early as possible. Do not wait until after the scheduled
start time if you already know you cannot attend.
Explain that you are not trained, qualified or authorised
for the task. Notify the appropriate supervisor and
contact the Norcon labour team if the matter is not
resolved.
Email clear copies of the updated documents to
info@norcon-ltd.co.uk, together with your full name and
telephone number. Do not alter or submit inaccurate
documents.
No. Registration allows Norcon to consider you for suitable
opportunities. Work depends on contractor requirements,
your location, experience, availability and satisfactory
compliance checks.
Contact the labour team promptly with the assignment,
relevant dates, hours worked, timesheet information and
details of the site representative who approved the work.
Assignment information takes priority
Email Norcon
↗
This page provides general worker information. Always follow the specific written assignment details, site induction, lawful instructions and safety arrangements applicable to the project you are attending.